Limited Warranty (General):
Beacon Products warrants its products, to the original purchaser, against defects in materials and workmanship for proper usage for a period of 5 years after date of production, when properly installed, maintained and appropriately specified. The customer shall then notify Beacon Products within 10 working days of observing any defects, other than normal wear and tear, gloss/color retention, as determined by the manufacturers published specifications.

Upon preliminary determination of warranty validity, and actual defects, a Return Materials Authorization number will be issued. If so advised by Beacon Products, the customer shall, at their expense, return the product to the factory where a final determination on the validity of the warranty claim shall be made. This warranty applies only to products manufactured by Beacon Products and does not apply to products manufactured by other manufacturers used in conjunction with our products. Beacon Products, shall not be responsible for any liabilities incidental to the warranted product including, but not limited to, freight charges to deliver the product to or from the factory, penalty or late charges, labor to remove or install warranted products. Installation of a lamppost without a fixture, the unauthorized attachment of decorations, banners, flags, etc., or supplying incorrect wind loading or application information shall void the post warranty. Non-LED electrical components are warranted by their manufacturers for a period of 1 year.

Limited Warranty (Finish):
Beacon Products warrants its Beacote-V (AAMA 2604) and Beacote-X (AAMA 2605) paint finishes, to the original purchaser, for 5 years (AAMA 2604) and 10 years (AAMA 2605) after date of production, when properly installed, maintained and appropriately specified. The customer shall then notify Beacon Products within 10 working days of observing any defects, other than normal wear and tear, gloss/color retention, as determined by the manufacturers published specifications. We will repair, or at our option, replace the defective finish if it exhibits cracking, peeling, excessive fading or corrosion defects during the warranty period.

Limited LED Product and Driver Warranty:
Beacon Products warrants its LED lamp source, to the original purchaser, against defects in materials and workmanship for proper usage for a period of 5 years after date of production or 50,000 hours of operation (whichever comes first), when properly installed, maintained and appropriately specified. Beacon Products warrants its LED driver(s) against defects in materials and workmanship for proper usage for a period of 5 years after date of production or 50,000 hours of operation (whichever comes first), when properly installed, maintained and appropriately specified. The customer shall then notify Beacon Products within 10 working days of observing any defects.  Beacon Products will repair, or at our option, replace the defective fixture or LED system during the stated warranty period should the lumen output of the luminaire drop below 70% of initial field-measured and factory-submitted light levels and/or should there be greater than seven simultaneous LED failures per fixture. Lumen deprecation does not include dirt depreciation or material/gasket deterioration of any components not provided by Beacon Products.  An “LED failure” shall be determined as a non-operational LED. 

Upon preliminary determination of warranty validity, and actual defects, a Return Materials Authorization number will be issued. If so advised by Beacon Products, the customer shall, at their expense, return the product to the factory where a final determination on the validity of the warranty claim shall be made. This warranty applies only to products manufactured by Beacon Products and does not apply to products manufactured by other manufacturers used in conjunction with our products. Beacon Products, shall not be responsible for any liabilities incidental to the warranted product including, but not limited to, freight charges to deliver the product to or from the factory, penalty or late charges, labor to remove or install warranted products.

Warranty on Poles:
Any poles ordered hereunder are warranted to be designed in accordance with generally accepted engineering practice. The warranty of the design of these products is limited to their ability to withstand, without destruction, stress loads applied to the product at or before the time of proper installation, or to an identically designed product. These test loads are to be calculated equivalents of the yield strength loads for which the products are designed and as are represented on Seller's approved design drawings. Where specifications are set forth, minimum standards shall apply. The calculated relationships between strength loads and wind velocity, presented in Seller's catalog are derived from generally accepted engineering authorities, and are presented for the convenience of the customer only. For the exact pole loading and rating within specific luminaire projected area, consult factory.

Not Covered Under This Warranty:
This warranty excludes mechanical, electrical and surface finish defects resulting from improper installation or use, negligence, accident, foreign materials attached to the equipment, acts of God, fire, vandalism, accident or civil disturbances. Surface deterioration resulting severe environmental conditions such as, but not limited to, hail, acid rain, airborne materials, tree sap, water immersion, reclaimed water, fertilizer and exposure to other caustic materials. Surface finish on aftermarket or replacement parts not supplied by Beacon Products.  Purchaser must notify us in writing within 10 days of noticing the defect. This warranty excludes field labor or service charges related to the repair or replacement of the product. Your exclusive remedy under this warranty or otherwise and Beacon’s sole liability shall be limited to, at Beacon’s sole discretion, the option of Beacon to repair defective material or reimbursement of repair costs, limited to a maximum of the pro-rated cost of the defective material. This warranty is extended to you, the direct purchaser of the product from Beacon, and is not transferable or assignable. No other warranty, express or implied, is given, including without limitation any implied warranty of merchantability or fitness for a particular purpose, and no terms or conditions other than those stated herein shall be binding on Beacon. This warranty may be modified prior to issuance only by an authorized representative of Beacon.

 Download: Limited Warranty.pdf